Information Collection, Use, and Sharing
We only collect information that you voluntarily give us
via email, integrations, or usage of the app. We will not sell this information to
We will use your information to provide the Acenna service, as well as respond to you if you
contact us. We
will not share your information with any third party outside of our organization, other than
as necessary to fulfill your request.
Unless you ask us not to, we may contact you via email in the future to tell you about
Your Access to and Control Over
You may opt out of any future communications from us at any time.
You may also do the following at any
time by contacting us via firstname.lastname@example.org:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via
the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data, CRM data, or email
that information is
encrypted and transmitted to us in a secure way. You can verify this by looking for a lock
icon in the address bar and looking for "https" at the beginning of the address of the Web
We run on servers hosted on Microsoft Azure (trusted by Bank of America, Boeing Siemens)
which helps us keep your data secure. Data is not stored locally on our developers’
Microsoft leads the industry in establishing clear security and privacy requirements and then
consistently meeting these requirements. Azure meets a broad set of international and
industry-specific compliance standards, such as General Data Protection Regulation (GDPR),
ISO 27001, HIPAA, FedRAMP, SOC 1 and SOC 2, as well as country-specific standards, including
Australia IRAP, UK G-Cloud, and Singapore MTCS. Rigorous third-party audits, such as those
done by the British Standards Institute, verify Azure’s adherence to the strict security
controls these standards mandate.
Visibility and Data Usage
We don’t access your email or CRM for any reason other than to provide you with
recommendations. We don’t look at your account without your permission.
While Acenna can be a great way to collaborate with teams, our default is privacy. We never
incorporate internal emails or share recommendations between team members unless you ask us
Acenna is a processor under GDPR and takes requests at email@example.com